I am currently reading the book, ‘Shoe Dog’, which is the autobiography of the founder of Nike-Phil Knight. In the book, Phil Knight shares a very good tip that sounds extremely simple but is just as difficult, to practice. He says that you shouldn’t tell people how to do things. You should tell them what to do and let them surprise you with the results. This is difficult to practice because humans don’t trust easily. They are so deep rooted in the belief of getting things done their way that they do not see the possibility of a variance in methodology. If Phil Knight tried to micro manage, a billion dollar company would definitely be a distant dream. By letting people do things their way, he was able to supervise a wide range of activities and yet, ensure that the individual pieces stuck together.
“Don’t tell people how to do things. Tell them what to do and let them surprise you with the results.” To trust is to empower. And once you empower, the results are infinitely pleasing.